Refund & Cancellation Policy

1. Deposits

A 50% deposit is required to secure your event date. All deposits are non-refundable under any circumstances.

2. Final Payment

The remaining balance is due no later than 10 days prior to your event. Failure to submit final payment may result in cancellation of services without refund of deposit.

3. Client Cancellations

If Client cancels an event for any reason:

• More than 10 days before event: Deposit is retained, no additional charges.
• Within 10 days of event: 100% of total booking amount is owed and non-refundable.

4. Rescheduling

Rescheduling requests may be accommodated at the sole discretion of Company and are subject to availability. Deposits may be applied to a new date only if rescheduling is approved.

5. Company Cancellations

In the rare event Company must cancel due to unforeseen circumstances, Client will receive a full refund of all payments made.

6. Weather Policy

Client is responsible for providing a safe and suitable environment for service. Inclement weather does not qualify for a refund. Company may refuse to operate in unsafe conditions.

7. Force Majeure

Company shall not be liable for failure to perform due to events beyond its control, including but not limited to natural disasters, government restrictions, or emergencies.

8. Chargebacks & Disputes

By booking services, Client agrees not to initiate chargebacks without first contacting Company to resolve any disputes. Unauthorized chargebacks may result in legal action.